How to Manually Install Intel® Network Adapter Drivers in Windows*
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Wi-Fi networking is a convenient way to access the Internet. However, a lot of things can go wrong when using a wireless connection, and it can be frustrating when the connection is slow, intermittently drops, or cannot connect. The steps in this document provide tools that have been found helpful in solving many problems that can occur with wireless network and Internet connections. Step 1: Use automatic troubleshooting Tools by HP or Microsoft can be used to automatically test and fix a large variety of wireless conditions.
How to Manually Install Adapters on Windows 7
Wi-Fi networking is a convenient way to access the Internet. However, a lot of things can go wrong when using a wireless connection, and it can be frustrating when the connection is slow, intermittently drops, or cannot connect.
The steps in this document provide tools that have been found helpful in solving many problems that can occur with wireless network and Internet connections. Step 1: Use automatic troubleshooting Tools by HP or Microsoft can be used to automatically test and fix a large variety of wireless conditions. If your computer does not have HP Support Assistant, use the automated troubleshooter that is built into Windows 8. Use HP Support Assistant network diagnostics HP Support Assistant is a software support diagnosis and troubleshooting tool from HP that can resolve many types of network and Internet connection issues.
The images in this section might vary slightly from what you see on your screen. To diagnose and troubleshoot network issues using HP Support Assistant: If your computer has a wireless key or button on or near the keyboard and the wireless activity light is off or amber in color, and then press the key or button to enable your wireless adapter.
This key might be the F10 key, F12 key or labeled with a symbol of an airplane. If wireless activity comes on or the activity light turns blue, you have enabled wireless on your system.
Try connecting to the Internet again. If problems persist, continue using these steps. If your computer does not have a wireless key or the wireless activity lights remains off or orange, and then continue using these steps.
If your computer cannot connect to the Internet, and then use Microsoft’s Windows 8 automated network troubleshooting built into Windows 8 instead of this step. In the My devices screen, select your device from the options listed. The My devices menu screen displays. On the My devices menu screen, click Internet and Security.
Click HP Network Check. If a User Account Control message opens, click Yes to allow the computer to make changes. If the diagnostic test finds no issues, close the windows and continue to the next section.
If the diagnostic test finds one or more issues, continue with the steps in this section. Click Possible Root Causes. Click one of the tool icons for steps to resolve the issue, and then follow the on-screen instructions. After completing the instructions, click Re-check. HP Support Assistant checks the network connectivity. If necessary, repeat these steps until the network connectivity issue is resolved or all possible root causes and repairs have been completed.
Use Windows 8 Network and Internet Troubleshooter The Windows 8 Network and Internet Troubleshooter tests the network for problems and attempts automatic repairs for any issues found. Use this tool from Microsoft to test and repair the connection. From the Start screen, type troubleshooting to open the Search charm, and then select troubleshooting from the search results.
Click Network and Internet. Click Internet Connections. Click Advanced. Click Run as administrator if present , check the box for Apply repairs automatically, and then click Next.
If a User Account Control window opens, click Yes to continue. Click Troubleshoot my connection to the Internet, and then click Next. Follow the instructions to check for problems. After automated troubleshooting has completed, read the information on the screen. If problems are found, the window provides more information about the problems.
This window might also show you what was fixed or actions you can take to resolve the problem. Read the information in the window and perform any suggested actions.
If problems persist, close the troubleshooting window and continue to the next step. If no problems were found and your computer is still experiencing Wi-Fi problems, close the troubleshooting window and continue to the next step. Step 2: Reinstall the wireless network adapter driver Removing and reinstalling the wireless network adapter driver can clear registry values and reset configurations so the driver can be properly set up and accessed by Windows.
Use one of the following sections to reinstall your wireless adapter. If you are using an external USB wireless network adapter, unplug it, restart your computer, and then plug it into a different USB port. From the Start screen, type recovery manager to open the Search charm, and then select HP Recovery Manager from the search results.
If a User Account Control message opens, click Yes. Scroll down through the list of drivers and select the name of your computer’s wireless adapter. Wait until the driver installs and restart your computer if prompted to do so. If problems persist, continue to the next step. If you are using an external USB wireless network adapter or cellular broadband device, unplug it, restart your computer, and then plug it into a different USB port after Windows opens.
From the Start screen, type device manager to open the Search charm, and then select Device Manager from the search results. Double-click Network adapters. Right-click the name of your wireless network adapter, and then select Uninstall. If the name of the network adapter is missing from the network adapters category, the network adapter hardware is not connected or the device driver cannot Plug and Play.
If this happens, turn off the computer and check the hardware connection to your wireless adapter hardware. Service the computer if problems are found. When the Confirm Device Uninstall screen displays, click OK and wait for the device to be uninstalled. The name of the wireless adapter no longer shows in the network adapters category when it has been uninstalled. At the top of the Device Manager window, click Action, and then select Scan for hardware changes. The computer reinstalls wireless network and the wireless network adapter name is shown in the Network adapters category.
After the network adapter name appears in Device Manager, close Device Manager, and then restart the computer. Step 3: Update wireless network drivers Downloading and installing the latest driver for your wireless adapter can resolve issues with wireless Internet connections, especially issues related to performance or intermittent dropped connections.
Use one or more of the following sections to find updated drivers for your wireless networking hardware. If you cannot find an updated driver or the updated driver fails to solve the problem, go to the next step.
Get driver updates from HP HP tests and posts many updated drivers from wireless adapter manufacturers. HP might have a more current version of the wireless driver than the one you are using. If a Let’s identify your product to get started page displays, select your computer type, type the model name of your computer, and then click Submit.
The product support page opens. In many cases, the wireless driver is part of a driver package for your motherboard called a chipset. When visiting the HP website, look for a wireless driver first, and then the chipset if a wireless adapter driver is not available. If you need more information, read the details for the software downloads that are available. After you find the driver you are looking for, click the category name, and then click Download. If your computer currently does not have access to the Internet, use another computer with Internet access to download and install the wireless driver softpaq to a USB storage device.
You can then connect the storage device to a USB port on your computer and open the softpaq file that was downloaded to update your driver or chipset. Install any available wireless driver or chipset updates, and then try connecting to the Internet. If the updated driver fails to solve the problem, go to the next step. HP Support Assistant can be used to automatically find and install the latest updates for your computer.
In the My devices screen, click Check for updates and messages. To see the available updates, click the Updates tab. The Updates available screen displays. To install an update, click the Install now icon next to the update.
Get driver updates from other sites Other websites might provide driver updates for your exact model of wireless hardware. If you cannot find an updated driver from HP, you can use these steps to see if a more updated version is available from the World Wide Web.
HP does not control and is not responsible for information outside of the HP website. While there are many reputable sites that provide drivers, some sites might be malicious. Download software only from sites you know and trust. Double-click Network adapters, and then right-click the name of the Wireless Adapter and select Properties.
Click the Driver tab and look at the name next to Driver Provider. You might want to refer to the driver date and name as well when looking for an updated driver.
Visit the driver provider’s website to look for an updated driver. You can find the website by searching the Internet using the driver provider’s name. If you cannot find an updated driver on the driver provider website or you cannot find the provider’s website, click the Details tab in Device Manager, select Hardware Ids from the Property list, and then right-click the first hardware device ID in the list and select Copy.
You can then paste the hardware ID into an Internet search page to find sites that host the drivers. If an updated driver is found, follow the instructions to install it.
Reinstalling the Wi-Fi driver in Windows 10
If a user is having issues connecting to or staying connected to a wired or wireless network, an easy first step at troubleshooting is to uninstall and reinstall the network adapter. This is also a good step to try if a user is able to connect to a network but are unable load web pages in their browser. This fix will bring the network adapter back to default settings and will resolve issues a large percentage of the time. If the the network adapter doesn’t show up in the list it could indicate a hardware issue with the adapter. Type “Device Manager” into the search field to open the device manager console. Expand the “Network Adapters” field.
VIDEO: Windows – Uninstalling/reinstalling a network adapter in device manager
I had to uninstall and delete the network adapter via device manager. When I restarted my laptop, it didnt reinstall it as promised and now. To determine the best driver for your wireless card, you will need to Click “ Network Adapters” in the list of devices. Update the Network Adapter driver; Uninstall and the Reinstall the Network Adapter driver; Run Hardware and Devices Troubleshooter; Run.